Customer Support

Customer Support is a unique horror simulation game that puts you in the shoes of a customer support agent working the night shift in a 90s tech store. Your job seems simple: answering phones, mopping floors, and stocking shelves. But as night falls, the atmosphere becomes eerie with strange calls, dark spaces, and a sense of lurking danger. Customer Support combines psychological horror, a dynamic dialogue system, and mission-based gameplay, resulting in a tense and unforgettable experience.

Setting and Gameplay

In Customer Support, you start your midnight shift at a tech store in first-person perspective. Your initial tasks are mundane: open the door, answer calls from customers or bosses, clean the store, and complete assigned tasks. However, normalcy quickly fades. The calls become strange, personal, and even threatening. The lights flicker, strange noises ring, and the store gradually reveals its terrifying nature.

Every decision you make affects how NPCs (customers, bosses) react, creating unique scenarios every time you play. A small mistake can lead to punishment or angry voices over the phone. The gameplay focuses on completing tasks under pressure while facing increasing fear. Do you have enough courage to survive this night shift?

Outstanding features of the horror game Customer Support

Authentic 90s setting: The space of a technology store with nostalgic graphics, perfectly recreating the style of the 90s.

Psychological horror: Tension builds through unusual calls, dark spaces, and a constant sense of threat.

Dynamic dialogue system: Your choices shape the story, bringing different endings.

Diverse tasks: From cleaning windows to stacking shelves to answering phones, each task tests your focus and reflexes.

Constant updates: Updates (1.1, 1.2, and 1.3) have improved the interface, fixed bugs, and added checkpoints and links to the Discord/YouTube community.

Test your courage in this spooky store!

• Start your shift: Control your character to enter the store, unlock the door, and start the mission.
• Answer the call: Move to the counter to receive instructions from customers or bosses.
• Complete the mission: Explore the store and perform tasks such as cleaning, organizing, or interacting with objects.
• Move to the next challenge: Return to the counter to receive a new mission, keeping the pace under increasing pressure.

Controls

• WASD: Move your character.
• Mouse: Change the view.
• E Key: Interact with objects (open doors, pick up phones, etc.).
• Space Key: Skip dialogue or select an option when prompted.
• Esc Key: Pause or open menu.

3 Tips for Effective Play

Stay Calm: Strange calls and sounds can distract you, but stay focused on the task at hand.

Time Management: Complete tasks quickly to avoid penalties or increased stress levels from NPCs.

Explore Carefully: Some hidden objects or areas may unlock additional story details or special endings.

Use Headphones: For the best horror experience, play in a dark room with headphones to hear the creepy sounds.

Customer Support Game FAQs

Is Customer Support Free?

Yes, you can play Customer Support for free at Taproad.io.

Is Customer Support available on multiple platforms?

Currently, the game is primarily played on PC via browser, but future updates may support additional devices.

How to unlock different endings in Customer Support?

Experiment with dialogue choices and quest completion. Checkpoints from update 1.1 make it easy to retry endings.

Ready to face your fears?

Customer Support is a horror journey where every decision can lead you to terrifying situations. Will you choose to be a dedicated employee or let your fear overwhelm you? Enter the store, answer the phone, and survive this haunting night shift! If you enjoyed the tension and surprises of Customer Support, try LoveMoney, an emotional simulation game where you face moral choices to earn life-saving money, with a deep story and multiple unique endings!